Online: Your email booking confirmation won’t be valid. Please arrive at the Main Bar so we can confirm your booking before you enter.

In person: Bring your existing tickets to the Main Bar on arrival for entry. We can only manage this booking in person and if you have the existing tickets.

These still work as normal in person and on the website, within their usual validity.

After more than four years of operation, we’re focused on delivering a rich cultural programme and a fantastic escapist experience. As with many businesses, we’re also managing costs and refining practices. There’ll be new features in future; for now we’re keeping it simple while still delivering great screenings and experiences.

Filter What’s On by date, title or strand, then pick a time. Choose your seats and quantity, then select ticket/voucher types. On the final step you can redeem gift cards or pay by card.

Membership: View benefits, check Vouchers (remaining free tickets), and access a digital card. See your subscription terms.

Account Information: Update personal and contact details.

Order History: See bookings made in the new system and what’s upcoming.

Payment Information: Store a debit/credit card or gift card. Adding a debit/credit card enables auto-renew at term end.

My Movies: Create a watchlist, favourite and rate films from our catalogue.

Manage Marketing Preferences: Opt in/out of our newsletter.

The cinema programme runs Friday–Thursday. Public booking typically opens the Tuesday beforehand; selected films, seasons and events are listed as early as possible.

Sign up for our weekly newsletter via the section at the bottom of our homepage.

We open at least 15 minutes before the first film of the day.

Absolutely — everyone is welcome to use all of our spaces. No Membership required.

Our bars serve soft drinks, wines, beers, spirits, hot drinks and more. We currently don’t have a kitchen food service, but offer popcorn, nibbles, sweets and ice creams.

Please don’t bring your own food or drink.

Weekdays: 16:00–22:00
Saturday & Sunday: 12:00–22:00

We host regular events as part of our bar programme. See the Lounge & Terrace page for details. LINK

Available vacancies are listed via our online recruitment portal. CLICK HERE

Email [email protected]. We don’t have a public phone line; requests are handled in person or via email.

Most general releases include approximately 20 minutes of adverts and trailers. Please arrive for the advertised start time; timings can change and latecomers may not be admitted.

By train – Five minutes’ walk from Turnham Green and Stamford Brook Underground stations.

By bus – Served by the 110, 190, 237, 267, H91, N9, N11.

By cycle – Cycle parking is right outside the cinema.

Out of respect for our neighbours, please walk or use public transport if you can.

Chiswick Cinema ticket holders get discounted parking at The Hogarth Health Club (Airedale Ave, W4 2NW) during selected hours when presenting a valid cinema ticket.

Hours
Mon–Fri 16:00–23:00
Sat–Sun 12:00–21:00
Note: the car park is closed outside these times.

• £4 standard hourly rate.
• £2 per hour for Chiswick Cinema customers with a same-day film ticket/booking confirmation (show to Hogarth Front of House).
• Press for a ticket at entry; pay at Hogarth Reception after your film (rate applies from your entry time).
• Card payments only. Hogarth Club car park use only.

As part of Trafalgar Entertainment, contracts and supply are handled centrally. Email FAO Head Office: [email protected].

For programme suggestions, email [email protected]. For sales enquiries, contact the Picturehouses programme team.

Off-Peak: Weekdays before 5pm

• Adult: £14.00
• Senior (60+): £13.00
• Child (1–14): £10.00
• Family Ticket: £45.00

Peak: Weekdays after 5pm, all day weekends and bank holidays

• Adult: £18.50
• Senior (60+): £17.50
• Child (1–14): £14.00
• Family Ticket: £50.00

Screen Arts & Special Events:

• Adult: £22.00
• Child (1–14): £14.00

An online booking fee of £1.90 applies per online transaction.

3D films have an uplift per ticket; glasses are priced separately.

Prices may vary for selected screenings. Clubs & Groups pricing is listed separately.

Available on 12A or under rated general release films. Valid for either 1 adult (15+) + 3 children (1–14) or 2 adults + 2 children. No further discounts or Membership benefits apply.

To be certified — the film doesn’t yet have a BBFC certificate, so only adult tickets are available until a certificate is applied.

Tickets can be refunded or swapped (different day/time) in venue only up to 24 hours before the screening start time.

We cannot offer refunds or swaps online/by phone/email or inside 24 hours. Bookings made with Member free tickets follow the same policy.

The booking fee is non-refundable.

Bring your booking details and payment card to the Main Bar no later than 24 hours before the start time and we’ll assist where possible.

The following offers are accepted:

• BAFTA Members card – one free ticket Mon–Thu before 5pm, booked in person on the day.
• Film & TV Veterans card – one free ticket Mon–Thu before 5pm, booked in person on the day.
• Cinema Society vouchers – redeemable at selected times (check with the issuer).
• MUBI GO – accepted in person on the day of the screening. Terms

All levels are served by a passenger lift with level access to each screen. Every screen has a wheelchair bay with a companion seat. These can be booked using a CEA Carer Card on our website or by emailing [email protected].

Yes. The CEA Card entitles a companion to one free ticket. More info: www.ceacard.co.uk.

Seat maps for each screen are shown below.

Take a full 3D tour of the building here: LINK.

Not at this time — we apologise for any inconvenience.

Usually once a week (often Thursdays) we host a screening with English descriptive subtitles. These are standard screenings and open to everyone.

Assistance dogs are welcome at general screenings. Dogs are welcome in our ground-floor café. We also occasionally run Dog Friendly screenings.

Babies under 1 may attend U/PG/12A films free of charge if seated on an adult’s lap. Children 1+ require a child ticket appropriate to the film’s certificate. If your child causes a disturbance, please step out of the auditorium — we’ll do everything we can to help make your visit stress-free.

Please bring only items that fit safely beneath your seat. We’re unable to store luggage.

Prams/buggies can’t be kept in the auditorium (fire regulations). Ask a team member and we may be able to store them outside the screen for you.

Yes — changing stations are in the ground-floor and second-floor WCs.

No. Membership offers great discounts and benefits but isn’t required to visit. We recommend advance booking to avoid disappointment.

See our Membership sign-up page for full details — benefits include free/discounted tickets and food & drink discounts. LINK

Join online or speak to our team on your next visit. LINK

To reduce single-use plastics, our memberships don’t require a physical card.

Sign in with your email/password to book, or give your details to our team at the venue. A digital Membership card is available in the online sign-in area.

Yes — we offer e-gift vouchers redeemable against Memberships, delivered by email via our online Gift shop. LINK

Select a film time and seat, then on the Select Your Ticket screen choose the voucher option to claim a free ticket. To see how many you have left, sign in and check Vouchers.

Benefits are for the named account holder only. Platinum Plus is designed for regular pairs who want to share benefits.

Not currently possible in our system (improvements are planned).

New memberships in the new system auto-renew at year end. Manage renewal in your online account — remove your card or set the subscription to end at the current term if you don’t wish to renew.

Platinum Members can use their unlimited free ticket on 3D screenings without the uplift.

Gold/Classic Members pay a small uplift in addition to any free ticket used.

Email voucher redeemable against a Membership (level depends on purchase). Valid for one year from purchase; on redemption it activates a one-year Membership at the chosen level. Not sold in person; can be emailed to any address (including your own to pass on).

Digital voucher emailed to you or a recipient. Redeem online or in person for anything. Not sold in person. Valid for one year from purchase.

Physical gift cards available in venue. Redeem online or in person for anything. Not available to order online.

For public screenings, email [email protected] with group size, film, date and time and we’ll confirm if a discount is possible.

We also offer bespoke private hires — see details here.

Weekly screenings for parents/guardians with babies under 18 months. Only customers with babies will be admitted. Film volume is reduced and lights set to an intermediate level.

For children aged 1–14 (eligible for child prices) plus their guardian(s). Max two adults per child. Adults without a child won’t be admitted.

Every Wednesday. Open to everyone with a special £8 rate for guests over 60.

Occasional screenings (clearly signposted) where guests may bring one dog per adult.

We aim to ensure all customers enjoy their visit. If a dog adversely affects others, staff may ask the owner and dog to leave (per our Terms of Admission). Dog-friendly screenings are clearly advertised on our site and typically occur about every six weeks.

Dog-used seats are covered with blankets (laundered separately). The screen is fully cleaned after each event. Water bowls are provided; dogs should not be fed in the screen beyond small treats purchased at the cinema. A risk assessment is conducted for these screenings, and we may suspend them if necessary. In the unlikely event of fouling, our standard cleaning procedures apply and owners may be asked to assist.

Monthly intro and post-film discussion club hosted by BAFTA-winning filmmaker Andrea Carnevali. Classic films with behind-the-scenes insights and open discussion. All welcome.

Hosted by Ashley Fisher in our Lounge bar. Max team size 6. £3 per person on the night. Prizes every quiz and a league top prize. Advance booking recommended.

Complimentary live set from jazz duo The Evening Standards in the Lounge. All welcome.

Bring yarn and needles for a cosy social club with our friends at Yarn By The Water. Lights are only slightly dimmed. All welcome.

Learn more: https://www.yarnbythewater.com/

French film expert Jon Davies delivers an engaging pre-film lecture (about 60 minutes), followed by a short break and a hand-picked French release. All welcome.

Hosted by The Unseen Review — a book club + screening exploring how literature is adapted for the big screen (hosted by Jessie Lethaby). All welcome.

Handpicked Japanese films in partnership with the Miyabi Community, celebrating authentic Japanese culture through events and workshops. All welcome.

First Wednesday of the month with Chiswick Business Network. Informal networking in the Lounge bar, with complimentary 30-minute expert clinics. Bar open throughout. All welcome.

First Thursday of each month — informal meet-ups for property professionals in our Lounge bar. All welcome.

Monthly stay-and-play in the Lounge for babies and toddlers with toys, games and friendly networking.

The Parent Collective — founded by two Chiswick sisters — builds a fun, inclusive community for parents with free meet-ups and support for local businesses.

Lively discussions and feedback sessions in the Lounge bar — a great social to network while developing your writing. All welcome.

All spaces are available for hire. Please submit our enquiry form so we can plan your event and provide the right details: chiswickcinema.co.uk/private-hire-enquiry

Yes — you don’t need to screen a film to hire the Lounge & Terrace. See menus and the form on our Private Hire page: chiswickcinema.co.uk/private-hire

Have a top-three film list ready and we’ll liaise with distributors to provide pricing options. We can also advise on suitable upcoming releases.

For larger events or your own screenings we’ll work with you on technical requirements.

We offer screening slots to narrow options — please have two preferences to avoid disappointment. Contact us at least 30 days in advance so we can plan effectively; we’ll capture your preferences in the enquiry form.

Yes — we’ll discuss whether it has BBFC certification and what formats are available before booking.

No. Private hires are private events. Ticketed public screenings are part of the cinema’s programme only.

Yes — via our Trafalgar Entertainment chef team. Please review options ahead of your enquiry.

Submit the booking form with as much detail as possible and we’ll get back to you. Enquiry form

For weekly screenings and regular advertising, contact Pearl & Dean for rates and 4/13/26/52-week packages.

Contact: [email protected] • +44 7876 381385

Sponsor a strand like Dog Friendly or special Q&A programmes (e.g., Chiswick in Film Festival) to reach a high-profile, engaged audience.

Our centre-piece cocktail & wine bar is also a dynamic sponsorship opportunity. Info pack available on request.

Yes — impactful vertical screens in the foyer and by the main bar box office reach high footfall year-round.

Contact: [email protected]